Frequently asked questions

 

Before starting a project you should assess your needs and ensure you are using the right solution for your needs.

 

The total cost of our services varies depending on several factors. These factors include: how many web pages, if the site include an online shop selling products, graphics included in the project, and interactive elements included to your site, web hosting, domain registration.

Questions & Answers

Do you offer training for content management system CMS websites?

CMS content management systems are very easy to use and have guides where necessary. At any time we are available to answer any of your questions.

 

How and when can I update my website content?

If your site is designed to include a content management system (CMS), you can access the administration area from anywhere, as long as you have an internet connection and you can make updates instantly. If your site is designed without using this system and you have no knowledge of HTML / PHP, we can update your site for a fee.

Can I have an ecommerce platform inside my website?

Yes you can. We have secure servers (SSL) that uses the latest encryption methods to ensure that your customers can buy from the site knowing that the information they enter is confidential. Read more about our E-Commerce services here.

Can I have emails with my website name?

Yes, you can have several e-mail addresses and you will probably want to have them personalized  such as: office@your_site.com, sale@your_site.com,info@your_site.com

How should I provide pictures and other content I want on my website?

It is helpful for us if we provide the text and images in electronic format - such as digital photos with a high resolution, and the descriptions in MS Word format. If this is not possible, we can help you create the necessary information for the website.

Once the website is finished what is the maintenance offer?

We support all sites created by us and we are always available if you experience any problems or need any information. We offer maintenance, so that your site is always updated.

Do you take a project upfront payment?

Yes, we generally work with a project upfront payment of 30% of the project, but we can discuss on the project.

Will I find my site on search engines result pages?

Yes, we make sites that are easily viewed by search engines. To get the best possible positioning in search engine results we offer additional services SEO / SEM.

How can people find me on google?

Listing your site on Google, Yahoo, Bing is free. We take care that all websites created by us are listed on these three search engines. On request we can list on other search engines.

How can I contact the Weblight team and develop my website?

If you have decided you want a website or have any questions about our services, contact us so we can start the project. You can contact us by phone, mail and in person at our headquarters.

What content should I add on my website?

The site content depends on your goals. For example if you have a business website you should include as much information about products or services as much as possible.

Why I can not find my site in search engine result pages?

From the moment your site has been posted on the Internet up until  it is in search engines (Google, Bing, Yahoo) can take up to several days. How fast your site is listed depends on each individual search engine's rules and the updates of the database. We offer SEO services/SEM to increase visibility to your site on search engines.

I already have a website and I need maintenance can you help me?

Yes, we would gladly look at your existing site and give you an estimate for the update.

What does website maintenance mean?

Maintenance for the site has a monthly fee paid to keep the site updated with new content that you provide. Most web sites have new content updated regularly. New content is what convinces your visitors, to come back. This is an optional service we offer to our clients after completion of the site.

What does web-hosting mean?

Web hosting is a monthly fee you need to pay in order to have your site accessible on the Internet. We can provide hosting for your sites.

What is an URL?

Universal Resource Locator (URL) is a digital address to view the website on the Internet. For example, to access our page http://www.web-light.biz you have to type in a web browser (Internet Explorer, Firefox, etc.).

What does DNS mean?

Domain Name System (DNS) is a standard technology for managing the names of websites and other Internet domains. DNS technology allows you to type the name in a web browser, such as web-light.biz and the computer will automatically find your website address.

What is a FTP account?

FTP (File Transfer Protocol) is a method of transferring files (web pages for example) on your local PC to your web server. There are a variety of free software programs available on the Internet and for FTP that allow you to update your website pages at any given time. When a hosting package is purchased it must contain: host domain name, user name and password.

Can I have a website but use my own web server?

Yes, you can use any web hosting provider you like. Once your site has been completed, you must provide us with your FTP login to the web server so you can make it functional.

How much time does it take to have a fully functional web site?

The timeframe is determined by the size of your project, the complexity of the concept and our internal planning.

What is a domain name?

Domain name is a name you select for your site and remains your permanent web address. You have to choose it and we can register it in your name.

What is the price?

The total cost of our services varies depending on several factors. These factors include: how many web pages, if the site includes an online shop for selling products, graphics included in the project, and interactive elements included to your site, web hosting, domain registration.

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